Denor Homewares Loyalty Club Terms and Conditions

The Denor Homewares Loyalty Club is operated by Denor Homewares ABN 60 945 363 736

Each member of the Denor Homewares Loyalty Club is bound by these Terms and Conditions.


  1. Each application for membership of the Denor Homewares Loyalty Club is subject to acceptance by Denor Homewares in its absolute discretion.
  2. Denor Homewares Loyalty Club membership is only activated on receipt by Denor Homewares of a fully completed and signed application form.
  3. Individuals can apply for Denor Homewares Loyalty Club membership to accumulate points and thus automatically move to higher levels of discount.
  4. Corporations, partnerships, trusts and other entities are eligible to participate in the Denor Homewares Loyalty Club. These members receive a substantial fixed level discount.
  5. A Denor Homewares Loyalty Club member may only hold one Denor Homewares Loyalty Club Card. Club membership and cards can be held jointly, however this is limited to Husband/Wife or Life Partner couples.
  6. Employees of Denor Homewares are not eligible to participate in the Denor Homewares Loyalty Club.
  7. One point will be earned for every whole dollar spent at participating Denor Homewares stores, or Denor Homewares online on Eligible Purchases. Denor Homewares may also offer bonus Points from time to time on terms set by Denor Homewares in its absolute discretion.
  8. Denor Homewares Loyalty Club Points will be earned with every Eligible Purchase made at any participating Denor Homewares store on presentation of a Denor Homewares Loyalty Club Card, or at Denor Homewares online on entry of a Denor Homewares Loyalty Club Card number and password details, subject to terms set by Denor Homewares from time to time at its absolute discretion.
  9. Denor Homewares Loyalty members who present at a participating Denor Homewares store without their Denor Homewares Loyalty Club card can still obtain use of their loyalty membership if they are registered in the stores computer systems as a current  Denor Homewares Loyalty Club member.
  10. A current Denor Homewares Loyalty Club Card must be held and valid Denor Homewares Loyalty Club Card number and password details entered at Denor Homewares online store at the time of sale for Denor Homewares Loyalty Club Points to be earned.
  11. Denor Homewares Loyalty Club Points will be allocated to the Denor Homewares Loyalty Club member account within 24 hours after each Eligible Purchase, subject to specific promotion terms and system availability.
  12. Denor Homewares Loyalty Club Points cannot be transferred.
  13. Denor Homewares Loyalty Club points cannot be redeemed and used to purchase goods.
  14. Active Denor Homewares Loyalty Club members will receive Denor Homewares Loyalty Club points balances when making in-store purchases on their store receipts. Points balances are not available online.
  15. Denor Homewares Loyalty Club Points do not expire.
  16. Denor Homewares Loyalty Club Points will not be earned on the purchase of a Denor Homewares gift voucher and cannot be redeemed to buy a Denor Homewares gift voucher. However Denor Homewares Loyalty Club points may be earned when using Denor Homewares gift vouchers for payment for Eligible Purchases.
  17. Individual Denor Homewares Loyalty Club members start out at either Bronze or Senior-Bronze moving to Gold-Platinum or Senior-Gold-Platinum as more points are gained. Different tiers of membership attract different entitlements. Denor Homewares reserves the right to change the tiers of membership, the qualifications for joining or remaining in a tier and the membership entitlements for each tier, from time to time.
  18. Local Business Loyalty Club members enjoy an immediate significant discount upon joining, but do not move through the discount tiers.
  19. Denor Homewares Loyalty Club Points cannot be redeemed for cash.
  20. Refunds for goods purchased using a Denor Homewares Loyalty Club Card in accordance with Denor Homewares Refunds and Exchange policy will have any Denor Homewares Loyalty Club Points earned for the original purchase deducted from the Denor Homewares Loyalty Club account.
  21. Your membership details are personal information for the purposes of the Privacy Act - see Terms and Conditions under the Questions and Answers tab for more details.
  22. Personal information will only be used for the purpose of the Denor Homewares Loyalty Club and by Denor Homewares, and third party printing companies for marketing and promotion of products sold / supplied by Denor Homewares.
  23. Your Denor Homewares Loyalty Club online password must not be disclosed to any other person.
  24. Denor Homewares reserves the right to suspend or terminate the Denor Homewares Loyalty Club at any time by providing not less than 90 days notice to members delivered to the members last known point of contact or by public notice on the Denor Homewares web site.
  25. Membership in the Denor Homewares Loyalty Club may be terminated immediately by Denor Homewares if Denor Homewares has reasonable grounds to suspect that a Denor Homewares Loyalty Club member has shoplifted or defrauded Denor Homewares or the Denor Homewares Loyalty Club in any way.
  26. Denor Homewares may terminate any membership of the Denor Homewares Loyalty Club without notice, if the relevant member – 1. Fails to comply with these Terms and Conditions, 2. Engages in misleading conduct in connection with the Denor Homewares Loyalty Club; or 3. The member does not use his or her membership card for a period of 12 months, or dies or becomes bankrupt.
  27. A member may terminate his or her membership in the Denor Homewares Loyalty Club at any time by giving written notice to Denor Homewares.
  28. All Denor Homewares Loyalty Club cards remain the property of Denor Homewares.
  29. Denor Homewares is not responsible for stolen or lost Denor Homewares Loyalty Club Cards. Please report all lost or stolen cards immediately and Denor Homewares will issue you with a new card.
  30. To the extent permitted by law, any liability that Denor Homewares may have to a member in any way to the Denor Homewares Loyalty Club whether for negligence, breach of contract or otherwise is limited by – 1. In the case of any claim relating to points, to crediting the relevant number of points to the member’s account; and 2. In any other case, to a maximum of $.10 for each point in the member’s account at the time the liability arose.
  31. Denor Homewares may make any changes at any time in its absolute discretion, to these Terms and Conditions. Denor Homewares will endeavour to provide at least 90 days notice of any such changes.
  32. Where Denor Homewares is required to give notice under these Terms and Conditions, notice may be given by written/email notice direct to the last known contact of Denor Homewares Loyalty Club members, or with the Terms and Conditions here.
  33. Denor Homewares may suspend or cancel the membership of any Denor Homewares Loyalty Club Member with overdue payments owing on lay-bys or accounts.

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